What’s Your biggest coaching challenge?

Although business leaders and sales managers may never have to land a plane, they will be confronted with unusual testing times when coaching staff.

If we could model all coaching interactions on this example of an air traffic controller coaching a student to land the plane during his first lesson after his instructor falls unconscious, our staff would be in incredible shape.

https://vm.tiktok.com/ZSe7eAAsr/

What I love hearing is;

• The instructor is in the moment: talking calmly, steady voice, low tone, attention nowhere else.

• Responding with positive reinforcement: he listens to the student and hears the nervousness in his voice. There is reinforcement, in detail, of what is going right.

• We are in this together: he says, "the first thing we are going to do." Emphasizing that the student is not alone. I'm by your side.

• The next steps: provide clear and concise detail on what will happen next. There are no surprises, just certainty. That builds confidence.

And, of course, "You've got this!" 

I believe in you. Isn't that something we all love to hear?

These classic coaching techniques are not just for coaching situations. 

You can use them to significant effect every day.

If you want to develop your coaching skills and technique contact us or join one of our clubs.